Overview:
The Intake and Data Specialist plays a crucial role in the Louisiana Alliance of Children’s Advocacy Centers by overseeing the collection and management of data, ensuring its quality, and analyzing it to provide valuable insights for the organization. This includes managing the human trafficking referral portal for cases referred to care coordination. Additionally, the specialist is responsible for closely monitoring the intake portal and assessing the data to make informed decisions.
Contractual Employee (40 hours/week). Reports to the Director of Care Coordination. Hybrid schedule. Office based in Slidell, Louisiana.
Essential Activities:
• Works with grant evaluator to collect data and assess outcomes of project activities. Identifies statewide and regional strengths, needs, resource gaps, and strategies for improvement.
• Monitor and manage the centralized intake portal for human trafficking referrals through Act 662.
• Assess each referral to determine the status of each case in accordance to the developed tiered system response.
• Disseminate referrals to the Regional Care Coordinators and care coordination teams across the state.
• Monitors project progress, drafting and distributing periodic progress reports for leadership and stakeholders with recommendations for improvements to existing processes and protocols.
• Maintain a comprehensive and organized database of referrals.
• Monitor and track the progress of each case and ensure accurate records are kept.
• Identify opportunities for process and service improvements and contribute feedback on workflow effectiveness.
• Run monthly reports on data quality and Annual Performance Reports.
• Collects service data to include semi and annual data, monthly progress reports Act 662 project, training events, etc. for annual report.
• Creates monthly, semi-annual, and annual reports for the agency to share the effectiveness of the program.
• Develops benchmarks and real-time data to support efforts in the evaluation and improvement of victim services, including victims of human trafficking.
• Collects and analyzes statewide aggregate data to identify gaps and needs for CACs and children served by CACs.
• Coordinates any additional statewide special projects as the Director of Care Coordination assigns.
Position Requirements:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
Education and Experience:
• A bachelor’s degree in social services, psychology, social work, criminology, or a related field is required.
• At least 2 years of experience with aggregating data is required.
• At least two years of experience working with victims of crimes is preferred.
Travel Requirements:
All related travel is reimbursed following state and federal travel guidelines.
Compensation: $50,000-$60,000
Salary will be commensurate with education and experience. Health insurance and retirement benefits provided.